I recently bought a condo.

The news is not lying; the real estate market is not fun.

After three unaccepted offers on other places, I’m grateful to have gotten one that checks off most of what I was hoping for.

I talked with a few real estate lawyer connections and hired one. Let’s call her “Linda.”

While Linda told me that an associate lawyer in her firm would also be working on the process, she touted his education and said she’d be reading every email.

Attorney review is typically five business days. Halfway through, the process felt messy.

I reached out to Linda and asked, “Can you please review things to make sure they’re in order and complete?”

I imagined a simple “Thanks for letting me know. I’ll take a look.”

Instead…

“Sheila – Maybe it is because I have done this thousands of times, I know what to be concerned about and what is irrelevant in a transaction.

…You might also want to revisit our letter of engagement to let you know what we are expected to be doing for you.”

Linda

😳 The official condo declaration, permission to run my remote business, and proof of parking assignments shouldn’t be stretch requests when buying a home.

If attorney review was longer (and had I not been afraid the sellers would pull out of the deal), I would have switched to another real estate lawyer.

Why am I telling you this story?

Linda may be highly capable. She’s owned a law practice for a long time.

Chances are she read my email with a different tone than I wrote it, hard-typed a reply, and hit “send” too soon.

But, even with that benefit of a doubt, Linda’s note back changed my feeling of working with her.

I know you know this. But a reminder never hurts, right…?

Repeat after me: When you’re stressed, don’t hit “send.”

Or, buy yourself some time: “Thanks for reaching out. I’ll reply back soon.”

Can you think of a time when someone’s quick reply (or yours) soured a situation? —> Comment below and tell me about it.

Thoughtfully,

Sheila

Sheila Devi is an Executive Life Coach.

–> One-on-one, she helps clients to navigate professional and personal challenges so they have more time to focus on what’s most important (and can be more successful in all of it).

–> Sheila also works with high-pressure organizations, such as law and accounting firms, to increase employee morale, engagement, and retention.

Currently in Chicago, Sheila works primarily virtually so she can help no matter where you’re based.

To talk with Sheila about how she can help you and/or your company, please email sheila@sheiladevi.com.

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